Case Studies

How to Love (Or At Least Not Hate) Your Inbox Again: A Case Study

Many of us suffer from email overload. Between e-marketing campaigns, auto-subscribe newsletters, and rampant abuse of the “reply all” option, it’s not uncommon to receive several hundred messages a day –- often across multiple email accounts. Read on to learn how I helped one client reclaim control over and start managing his personal inbox once again.

A New Year, A New Approach to Getting Organized

For this first blog post of 2019, I’m going meta: I’ve written a case study about applying my own organizational processes to my own business, and how I came up with a new system for planning, developing, and writing blog and social media posts.

How Do You Start a Puzzle?

Imagine you’re starting a jigsaw puzzle.  The first step is to dump out all the pieces, and then to spread them out and turn them all right side up, so they’re no longer an unorganized heap.

Making Your Email Templates Work For You: A Case Study

Well-written email templates and a comprehensive, logical customer relations workflow can be a game changer for small businesses. This case studies highlights my work helping a photographer maximize her time and ensure happy customers through some simple process improvements.

Defeating the Word Document Gremlins!

We've all encountered those nasty Gremlins that live deep inside a Word document and wait for the most disruptive opportunities to wreak their havoc. These Gremlins are brought on by too many layers of formatting and too many contributors, causing layout and formatting nightmares and potentially even destroying files. Fortunately, there’s an easy way to avoid the gremlins: standardized templates. Read on for a case study of how some basic templates helped an entire company work better!