workplace culture

Wait, Am I Really the Office B- - -h??

I’m sure we’ve all experienced a moment when we don’t recognize or like the image of ourselves reflected back from those around us. The important thing is to force ourselves to be self-aware, and to pay equal attention not to how we ourselves behave, but how other perceive and respond to our behaviors.

And You Thought Your Office Meetings Were Bad…..

Despite all the hilarious mishaps and shenanigans in each episode of the BBC sitcom W1a, the scenes that I found most painfully to watch were the management team meetings, usually in response to a totally avoidable PR crisis. These scenes help me put together a series of tips you can use to ensure productive and painless meetings every time!

Watching TV May Not Make You Smarter, But It Can Make You Better At Your Job!

This winter I was on a big BBC kick, and a few series left me with more substantial takeaways than just their pure entertainment value. They’ve also inspired some interesting insights into honest communication, strategies for productive meetings, and beneficial management practices.

Not “The Bobs”: A Different Kind of Consulting

For many people, the idea of consultants conjures up the image of the infamous Bobs from the movie Office Space—humorless businessmen brought in by upper management to eliminate positions or tell everyone how to do their jobs. What I do is something different.

How to Make Change Less Painful for Everyone

In the last installation of “Process This!” we examined the infamous TPS cover report incident from the movie "Office Space" as an example of poor change management and faulty communication in implementing a new company policy. In this post I'm going to offer some strategies for success in introducing workplace changes.

The Problem Wasn't the TPS Report: It was the Memo

In Office Space, the TPS report and cover page memo represent everything that is wrong with office culture. But status reports, performance metrics, and other unsexy documents are inevitable and necessary in every office. I would like to make the case that the TPS report incident exemplifies poor change management, rather than a symbol of everything wrong with the modern workplace.