process improvement

A New Year, A New Approach to Getting Organized

For this first blog post of 2019, I’m going meta: I’ve written a case study about applying my own organizational processes to my own business, and how I came up with a new system for planning, developing, and writing blog and social media posts.

A Big Mess in the Big Apple!

Exploring cities and going to the theater are two of my favorite things to do in the entire world, and it’s hard to beat New York City as a destination for both. Despite loving the theater, I find walking around Broadway, the beating heart of New York’s theater district, to be one of the most anxiety-inducing and chaotic experiences a person can have.

Making Your Email Templates Work For You: A Case Study

Well-written email templates and a comprehensive, logical customer relations workflow can be a game changer for small businesses. This case studies highlights my work helping a photographer maximize her time and ensure happy customers through some simple process improvements.

What Are Your 2018 Workplace Resolutions?

Whether you have resolved to lose 5 pounds, stop taking your iPhone to bed, or finally declutter the attic, we all use the start of a new year to set personal growth goals for the 12 months ahead.

 

But have you ever done the same for your workplace?  

Defeating the Word Document Gremlins!

We've all encountered those nasty Gremlins that live deep inside a Word document and wait for the most disruptive opportunities to wreak their havoc. These Gremlins are brought on by too many layers of formatting and too many contributors, causing layout and formatting nightmares and potentially even destroying files. Fortunately, there’s an easy way to avoid the gremlins: standardized templates. Read on for a case study of how some basic templates helped an entire company work better!

Welcome to "Process This!" - A New Blog

The purpose of this blog is to shine some light on, and insert a little levity into, the decidedly unsexy topic of workplace operations and processes. Like so many other business-related terms, the mere words “operations” and “processes” have become weighted down by complex jargon and highly technical connotations.

While application of rigorous scientific research and development of theories have certainly added tremendous value to the field of business and organizational management at the macro level, I’m here to make the case that many workplace problems can be addressed at the micro level using common sense solutions.