business operations

A New Year, A New Approach to Getting Organized

For this first blog post of 2019, I’m going meta: I’ve written a case study about applying my own organizational processes to my own business, and how I came up with a new system for planning, developing, and writing blog and social media posts.

How Do You Start a Puzzle?

Imagine you’re starting a jigsaw puzzle.  The first step is to dump out all the pieces, and then to spread them out and turn them all right side up, so they’re no longer an unorganized heap.

Don’t Let a Messy Closet Ruin Your Day

You need to be wearing the right clothes to accomplish the mission. Going for a run? You need easy access to your running shoes. Going to the moon? You better know where your space suit is hanging. Onboarding a new team member? Your employee handbook should be the first thing you grab to prepare.  


Is your “closet” at work set up to support your mission?


What Are Your 2018 Workplace Resolutions?

Whether you have resolved to lose 5 pounds, stop taking your iPhone to bed, or finally declutter the attic, we all use the start of a new year to set personal growth goals for the 12 months ahead.

 

But have you ever done the same for your workplace?  

Not “The Bobs”: A Different Kind of Consulting

For many people, the idea of consultants conjures up the image of the infamous Bobs from the movie Office Space—humorless businessmen brought in by upper management to eliminate positions or tell everyone how to do their jobs. What I do is something different.

How to Make Change Less Painful for Everyone

In the last installation of “Process This!” we examined the infamous TPS cover report incident from the movie "Office Space" as an example of poor change management and faulty communication in implementing a new company policy. In this post I'm going to offer some strategies for success in introducing workplace changes.

Whose Role is it Anyway?

One of my favorite running jokes in the early seasons of the “The Office” is the dispute over the role of Dwight Schrute. Dwight claims to be the Assistant Regional Manager of the Scranton, PA branch of Dunder Mifflin, a paper distribution company. Dwight’s boss and colleagues maintain that he’s the Assistant to the Regional Manager.